About The Role:
As an Associate Director, Design Strategy, at Other Tomorrows you will lead client engagements and project teams to help progressive organizations imagine and create new experiences, products, and services through a human-centric process.
In this role, you’ll collaborate with teammates to propel projects forward and leverage your superb communication skills to craft and rally people behind a strategic vision. You will lead research to understand users’ functional and emotional needs and find patterns and insights that unlock meaningful opportunities to solve real problems. After identifying opportunities, you will work to find creative ways to translate ideas to reality, balancing desirability, feasibility, viability, and operability. You enjoy a new challenge and are comfortable with the ambiguity of not knowing the outcome (the magic ingredient in what we do). You are a confident project manager and comfortable working through complex client dynamics. You are also excited to help mentor team members and grow your discipline within a small but quickly growing studio. You are excited to work with us, and we will be thrilled to have you.
Responsibilities:
-Collaborate with strategists, designers, developers, and client teams to learn, design, and lead the development of strategies based on human insights.
-Lead projects or work streams within projects with guidance and support.
-Lead customer, employee, and user research including qualitative and quantitative methodologies.
-Mentor, manage, and coach less experienced team members.
-Plan and moderate client meetings and workshops
-Translate insights into tangible expressions that go beyond fixing pain-points to redefine user experiences
-Consistently produce thoughtful frameworks that distill complex learning down to actionable insights and understanding
-Stay current on best practices, business, cultural, and research trends
-Represent Other Tomorrows during the sales process
-Collaborate on multiple, concurrent, and complex projects at various phases in their lifecycle, responding quickly to shifting priorities, to help ensure compelling work
-Identify and share new opportunities for adding value to deliverables—working with designers and team leads in a spirit of continuous learning
-Ensure strategic intent and user-centricity are translated into final execution, balancing timelines, budgets, viability, feasibility, and operability with desirability
-Reinforce Other Tomorrow’s culture, ethics, and values internally and externally
-Be willing, and excited, to flex in a variety of directions, project types, and phases as Other Tomorrows continues to grow
Qualifications:
-7-10+ years of design strategy experience, including at least 2-3 years leading projects, teams, or client work in an agency or consultancy setting
-Deep understanding of and experience leading qualitative and quantitative research methodologies
-Business strategy and modeling skills are an added qualification but not required
-Experience working on challenges that span multiple channels (customer experience, employee experience, digital, physical, service)
-Case studies of compelling work that demonstrate the capacity to translate user insights into an actionable strategic direction, then work with teams to bring that vision to reality
-Strong attention to detail, writing skills, and command of the nuances of the English language
-Excellent communication and presentation skills with ability to present independently to clients and larger audiences
-Ability to deliver on multiple concurrent, and shifting priorities
-Currently residing in or willing to relocate to the Boston area to work in person 2-3 days per week (Other Tomorrows is a hybrid remote/in person studio)
-Authorized to work in the United States
Ability and desire to travel for research and client meetings #aba
Equal Opportunity Workplace:
Other Tomorrows provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, and criminal history (consistent with legal requirements). If you have a need that we can accommodate during the application process, please don’t hesitate to reach out to jobs@othertomorrows.com.
Level and Salary
Other Tomorrows utilizes clear salary bands and tiers based on experience, expectations, and responsibilities. We strive to be transparent about these bands to avoid bias during hiring and promotions. The team will be happy to explain more about these tiers and associated expectations during the interview process.
Please note: Salary ranges below reflect base salary. Total compensation includes base salary, profit sharing tied to studio performance, SIMPLE IRA match, health and wellness benefits, etc.
This role is for a level 4 or level 5 practitioner. Level 6 candidates will also be considered.
Level Four: Lead Design Strategist
Base Salary Band: $115,000–$135,000
Level Five: Associate Director, Design Strategy
Base Salary Band: $135,000–$150,000
How to Apply:
Follow the link below to apply for this role. As part of the application, we’d love to hear a bit about yourself, what your dream project would be, and how you’d see yourself contributing to Other Tomorrows. Please include your CV/resume and case studies of your relevant work (website link or PDF). Applications without case studies will not be considered for this role. Case studies can be blinded for confidentiality.
Apply Here
About The Role:
As a brand designer at Other Tomorrows, you will inspire and explore fresh visions, brand identities, brand expressions, and expansive thinking across a diverse range of projects while elevating Other Tomorrow’s quality standards.
You’ll collaborate with teammates to propel projects forward and leverage your superb communication skills to rally people behind a strategic vision. You consider yourself a details person, yet have an uncanny ability to simultaneously see the big picture, empowering our team to deliver innovative and strategic designs. You are able to create design systems while clearly connecting visual decisions to strategic intent. You enjoy a new challenge and are comfortable with the ambiguity of not knowing the final outcome (the magic ingredient in what we do).
Responsibilities:
-Collaborate with strategists, designers, developers, and client teams to learn, design, and develop strategies based on human insights.
-Translate consumer insights into tangible expressions that address and redefine customer pain points for a better and brighter future.
-Consistently produce beautiful visual designs that tell compelling stories and align with brand guidelines, bringing captivating experiences to life.
-Work with brand and design strategists to develop purpose-first brand strategies as the foundation for visual design.
-Stay current on best practices and design trends that inspire yourself and the team.
-Participate in ethnographic, quantitative, and usability research and document findings for knowledge sharing.
-Collaborate on multiple, concurrent, and complex projects at various phases in their lifecycle, responding quickly to shifting priorities to help ensure compelling work.
-Express brands across touchpoints (print, digital, identities, service, physical product, spaces).
-Help translate research to craft relevant brand strategies rooted in employee and customer values.
Qualifications:
-2-5 years of brand or visual design experience, preferably in an agency or consulting setting working within a brand design or strategy team..
-Training in user visual design or experience design (degree program, certificate program, bootcamp, or ongoing self-guided education)
-An understanding of digital design best practices and tools, including, but not limited to, Illustrator, inDesign, Figma, and Photoshop
-Samples of compelling work that demonstrate the capacity to create consistent, strategic, high-quality designs that demonstrate excellent layout, typographic, color theory.
-Ability to tell clear and concise stories through presentations.
-Strong attention to detail and command of the nuances of the English language, copywriting ability is appreciated.
-Excellent communication skills
-Ability to deliver on multiple concurrent and shifting priorities
-Currently residing in or willing to relocate to the Boston area to work in person 2-3 days per week (Other Tomorrows is a hybrid remote/in-person studio)
-Authorized to work in the United States
-Ability to travel for research and client meetings
Equal Opportunity Workplace:
Other Tomorrows provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, and criminal history (consistent with legal requirements). If you have a need that we can accommodate during the application process, please don’t hesitate to reach out to joinus@othertomorrows.com.
Level and Salary
Other Tomorrows utilizes clear salary bands and tiers based on experience, expectations, and responsibilities. We strive to be transparent about these bands to avoid bias during hiring and promotions. The team will be happy to explain more about these tiers and associated expectations during the interview process.
Please note: Salary ranges below reflect base salary. Total compensation includes base salary, profit sharing tied to studio performance, SIMPLE IRA match, health and wellness benefits, etc.
This role is for a level 2 or level 3 practitioner.
Level Two: Brand Designer
Base Salary Band: $85,000–$100,000
Level Three: Senior Brand Designer
Base Salary Band: $100,000–$115,000
How to Apply:
Follow the link below to apply for this role. As part of the application, we’d love to hear a bit about yourself, what your dream project would be, and how you’d see yourself contributing to Other Tomorrows. Please include your CV/resume and a portfolio of your relevant work (website link or PDF).
Apply Here
We hire for talent, not just to fill roles. If you can see yourself at Other Tomorrows but don’t see an opening that fits, we’d still want to hear from you!
Other Tomorrows is a strategic design studio based in Boston. We help organizations connect deeply with audiences to build communities, driving impact for businesses and for people. For us, imagining a brighter future has moved far beyond clever spaces and flashy apps, as organizations increasingly depend on what we do to guide their overall business direction. We believe that process starts by listening to people. Understanding what they need and what they don’t. This helps us dig deeply into the core reason a company exists and helps us to align everything you do with that primary mission, from employee experience all the way through how a space should act or feel.
We are committed to being a studio where everyone feels comfortable bringing their whole selves to work every day, regardless of their identity, experiences, and beliefs. While often uniting over our similarities, our team’s diversity is critical to the human-centric work we do.
We strive to create a culture where designers have the support to try new things, the freedom to take ownership, and the inspiration and resources to grow professionally and personally. We measure our success not just on the performance and production of the studio, but also the ability to satisfy our needs for individual care and growth.
We approach our culture with the same rigor, care, and imagination as we do our work. Our vision is to provide an environment where everyone has the inspiration, support, and resources to do their best work. If you feel like you would be a good match for our culture, don’t let worries about not being a perfect match for a role stop you from applying. Aside from being an thoughtful teammate, we look for people that are:
Collaborative
We create the most meaningful work when teams share decisions, share success, and share the load equally.
Imaginative
We find new paths forward, imagining our way through ambiguity and complexity.
Rigorous
We follow a rigorous human-centered approach to all aspects of our work—from initial strategy to execution.
Curious
We are curious to a fault. If something doesn’t make sense, it is an itch that must be scratched. We are eager to learn.
Storytellers
We believe that storytelling is a literal superpower. Ideas don’t exist if you can’t explain them in a compelling way.
Doers
We default to making. Put pen to paper, pixels to design, cursor to Miro, or words to a doc. Then share it and critique it.
Flexibility & Trust
Flexible working hours help give everyone the balance their life needs and the freedom and trust to manage their own priorities. We value results, not the 9-5.
Time to Rest
People get their best work done when they’re rested. We offer 20 paid vacation days, 10 holidays, and are closed the last week of the year.
Parental Leave
We support new parents with 12 weeks of paid leave to be used as they see fit in the first year of adoption, foster, or birth.
Future Savings
We help you save for the future with the option to enroll in our SIMPLE IRA retirement plan and offer contribution matches up to 3% annually.
Health & Wellness
We offer comprehensive health, dental, and vision insurance, as well as short and long-term disability insurance. Employees also have access to covered Peloton and Apple Fitness memberships.
Learning & Growing
We’re happy to reimburse conference, exhibition, training course fees, and other relevant activities and opportunities up to $1,500 a year. We just ask that you teach us all what you learned!